Were you using a fresh hold cycle available on some models.
Maytag neptune washer door lock assembly.
Door latch assembly for maytag mah5500bww washing machine.
Dick for model number maytag mah55flbww.
Answer dick the door latch solenoid more than likely has failed door is fully shut and the hook is not bent.
With the door unlocked obviously the machine won t operate.
When using one of these cycles the door will remain locked until the cancel button is pushed.
Includes repair parts symptom troubleshooting repair videos and more for my appliance.
Door locked at the end of the cycle.
The solenoid can be tested and should measure within 30 to 100o.